Health Information Services


Mr Paul Adcock Director, Technology Services & Transformation 03 9076 2019 Email
Ms Chrisa Alexiou Deputy Director 03 9076 2009 Email
Ms Ellen Scott Business Manager 03 9076 2235 Email
Ms Tracy Burgess Coding & Casemix Service Manager 03 9076 2128 Email
Ms Dial Gill Alfred Service Manager 03 9076 2540 Email
Alfred HIS Enquiries 03 9076 2644 or
03 9076 2633
Ms Stephanie Hobson Caulfield Hospital HIS Manager (acting) 03 9076 6718 Email
Ms Helen Sharman Sandringham Hospital HIS Manager 03 9076 1250 Email

Description of Service

Medical Record Service

  • Scanning of patient medical record documents into the Cerner clinical system
  • Providing historical paper medical records where required
  • Management of policies relating to health information and medical records, eg. health and patient privacy, patient registration, records management and archiving, records access, and medical record documentation
  • Release of information for GP requests, and other emergency and non-emergency hospital attendances, as per relevant legislation.
  • Provide subpoenaed medical records to court
  • Staffing services for:  
    • Admissions Office at Caulfield Hospital
    • Hospital Switchboard and Enquiries/Reception at Caulfield Hospital and The Alfred

Coding & Casemix Service

  • Clinical coding, with DRG assignment and WIES calculations, ensuring optimal funding for all inpatient activity
  • Reporting of patient data to the Department of Health & Human Services (VAED)
  • Reporting of cancers to the Victorian Cancer Registry

Central Dictation & Transcription Service

  • Typing services for Specialist outpatient letters and operation reports

General Information

Phone: 03 9076 2644 or 03 9076 2633
Fax: 03 9076 2311

The Alfred
Main Ward Block

Caulfield Hospital
Ground Floor

Sandringham Hospital
Ground Floor

Hours Of Service
The Alfred
7am to Midnight,
7 days a week

Caulfield Hospital
Office hours,
7 days a week

Sandringham Hospital
Office hours,